Very thought provoking. Jeff Patton calls this the Glube (Glue and Lube) role.

I've been reading some interesting takes from quite high profile people some advocating more of a coaching role vs others wanting less touchy feely and more DELIVERY!

I held an interim DM role and spent a lot of time trying to quantify the ROI for an information product which was on the open Internet. :bangs head on desk: